How to Fix Google Chrome Crashes

An occasional Google Chrome crash indicates a problem in your system. The next time you open it, Google Chrome automatically opens tabs closed in previous session. Issues with some third party modules, plugins and other browser components can cause Google Chrome to crash repeatedly. If you’re wondering how often your browser is crashing, simply type “chrome://crashes” into the Address Bar on top and press ENTER. You’ll be greeted with complete details about all crashes.

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Disable Conflicting Modules

One or more modules conflict with the browser components. Generate list of all modules, main processes.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Type “chrome://conflicts/” in Address Bar and press ENTER.

Idenitfy-Problematic-Modules-in-Google-Chrome

2. If any problematic modules are found, they are now highlighted on your screen. Otherwise, it shows a message “No conflicts detected”.

3. From Control Panel, uninstall programs associated with problematic modules.


Reinstall Chrome from Scratch

Uninstall and reinstall Google Chrome from scratch. Standard uninstaller in Control Panel lefts over several keys, logs and other files after uninstall. Use third party uninstallers such as Perfect Uninstaller, Ashampoo Uninstaller and Revo Uninstaller, that happen to remove all left-over data and program traces. This shall fix Google Chrome crashes immediately.

Revo Uninstaller

1. Download Revo Uninstaller

2. Select “Google Chrome” and click “Quick Uninstall” icon.

Revo-Uninstaller-Main-UI

3. You’ve a new prompt on your screen. Click Yes to confirm uninstalling Google Chrome.

RevoUninstall-Prompt

4. Follow the on-screen instructions.After successfully uninstalling Google Chrome, restart your PC.

5. Visit the official website to download Google Chrome again.

AshampooUninstaller

1. Download Ashampoo Uninstaller.

2. In the main user interface, click “Uninstall” icon.

Ashampoo-Uninstaller-5

3. This opens up list of all installed programs. Select “Google Chrome”, click Uninstall icon on top.

Uninstall-Entry-in-Ashampoo-Uninstaller

4. In the subsequent page, check-up the box named “Scan for leftover files/ folders/ registry entries (recommended)”.

Uninstaller-Wizard

5. Click Next button.

6. After successfully uninstalling Chrome, restart PC and download Google Chrome again.

Perfect Uninstaller

1. Download Perfect Uninstaller

2. Select “Google Chrome” icon, and click Uninstall button.

Perfect-Uninstaller-User-Interface

3. This opens up a new wizard. Click Next button.

PerfectUninstallerWizardPage1

4. Again, click Next.

PerfectUninstallerWizardPage2

5. Click Yes button.

PerfectUninstallerWizardPage3

6. Let the scan complete. After successful completion, click Next.

PerfectUninstallerWizardPage4

7. Click Next.

PerfectUninstallerWizardPage5

8. Click Next to start uninstalling Google Chrome.

PerfectUninstallerWizardPage6

9. After successful completion, restart your PC.

10. Download Google Chrome from official website and install it.


Disable Plugins

The terms plug-ins and extensions are used synonymously. Disable problematic plug-ins from plenty of plug-ins installed in your browser.

Windows 10/ 8.1/ 8/ 7/ Vista

1. In the Address Bar on top, type “about:plugins” and then press ENTER.

2. Disable all plug-ins. To do so, click “Disable” link individually for each plugin.

3. Click Menu icon on upper right corner.

Disabling-Extensions

4. Select More Tools | Extensions.

Disabling-Extensions

5. Disable each extension from the new tab that opens.


Scan PC for Browser Hijacker, Malware

One of the most important reasons is Chrome has been infected with some sort of browser hijacker, malware. Use a good Antivirus such as AVG Internet Security.


Collect Crash Info

Google Chrome traces log files to provide detailed information about recent crashes. This information is important for diagnostic purpose.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Type “chrome://crashes/” in Address Bar.

Google-Chrome-Crash-Details-Logs

2. Press ENTER key of your keyboard.

3. Now it shows detailed information about recent Chrome crashes on your screen. This information is useful for diagnostic purpose.


Delete User Profile Data

Browser settings are stored in application data directory. Delete the files so that Google Chrome will recreate them again.

Windows 10

1. In the Search Box on Taskbar, type “File Explorer Options”

File-Explorer-Options-Windows10

2. Open that from Search Results.

3. This opens up a new dialog box.

4. Click View tab, and select “Show hidden files, folders and drives” under Hidden files and folders category.

Show-Hidden-Files-and-Folders-in-Windows10Pro

5. Click Apply, and then OK.

6. Double click “This PC” Desktop icon.

Delete-Google-Chrome-App-Data

7. Open following location:

  • C:\Users\[User_Name]\AppData\Local\Google\Chrome\User Data\Default

8. Delete all files, sub folders.

Windows 8.1/ 8

1. Double click Computer icon.

2. Click View tab on the Ribbon interface.

File-Explorer-Folder-Options-Icon

3. Click Options icon at far right corner of the screen.

4. This opens up Folder Options dialog box.

5. Click View tab.

6. Select “Show hidden files, folders and drives”, and then click OK.

Folder-Options

7. Click File Explorer icon on Taskbar.

8. Open following folder:

  • C:\Users\[User_Name]\AppData\Local\Google\Chrome\User Data\Default

9. Delete all folder contents.

Windows 7

1. Click Start, select Control Panel.

2. Click Appearance and Personalization | Folder Options.

3. Click View tab in the new dialog that opens.

4. Under Hidden files and folders category, select “Show hidden files, folders and drives” option.

5. Click Apply, and then OK.

6. Double click My Computer icon on your Desktop.

7. Open following location:

  • C:\Users\[User_Name]\AppData\Local\Google\Chrome\User Data\Default

8. Delete all folder contents.

Windows Vista

1. Open My Computer.

2. Click Organize icon on the toolbar.

3. Select “Folder and Search Options”.

4. Click View tab and set “Show hidden files and folders” option.

5. Click OK to save the changes and exit.

6. Delete all contents from following directory:

  • C:\Users\[User_Name]\AppData\Local\Google\Chrome\User Data\Default

Disable Sandbox

Windows 10/ 8.1/ 8/ 7/ Vista

1. Right click Google Chrome desktop icon, select Properties from context menu options.

Google-Chrome-Shortcut-On-Desktop

2. This opens up a new dialog named Chrome Properties.

3. Click Shortcut tab.

No-Sandbox-Command

4. Click Target textbox.

5. Type “ –no-sandbox” (without quotes) at the end of existing value.

6. Click Apply, and then OK.


Update Drivers

Your essential system drivers — including network driver, are probably out-of-date. Update all of them to latest versions available on the web.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Download Driver Robot.

2. Perform quick scan and check for driver updates.

Updating-Drivers

3. In the next page that opens, click “Get Drivers” button to automatically download and update your system drivers.


Clear History, Cookies & Cache

Most frequently opened webpages are stored in browser cache. Google Chrome crashes due to corruption of temporary Internet files.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Click the Menu icon on upper right corner.

Clear-Browsing-Data-in-Chrome

2. Select More Tools | Clear browsing data.

3. In the new dialog that appears, select “the beginning of time” option.

Delete-Browser-History

4. Check-up all boxes, and then click “Clear Browsing Data” button.


Register Proxy File

Registry references to IEProxy.dll file are either missing or misconfigured. Unregister and re-register the proxy file again.

Windows 10

1. Open up Command Prompt. To do so, type “Command Prompt” in Search Box on Taskbar. Open that from Search Results.

Command-Prompt-Windows10

 

2. Type following commands:

  • CD C:\Program Files\Internet Explorer
  • regsvr32 -u IEPROXY.DLL
  • regsvr32 IEPROXY.DLL

3. Quit Command Prompt.

Register-IEProxy

4. Restart your PC.

Windows 8.1/ 8

1. Press Windows Key + X; select Command Prompt (Admin).

RegSvr

2. Execute below commands:

  • CD C:\Program Files\Internet Explorer
  • regsvr32 -u IEPROXY.DLL
  • regsvr32 IEPROXY.DLL
  •  EXIT

3. Reboot your PC.

Windows 7/ Vista

1. Click Start, select All Programs | Accessories.

2. Right click Command Prompt; choose Run as administrator.

3. Here are the commands you need to execute:

  • CD C:\Program Files\Internet Explorer
  • regsvr32 -u IEPROXY.DLL
  • regsvr32 IEPROXY.DLL
  • EXIT

4. After successful completion, do reboot your PC.


Change Registry Settings

Change the value of maximum connections per server allowed in Windows Registry.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Press Windows Key + R to open up Run dialog box.

Opening-Registry-Editor

2. Locate following sub key:

  • HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings

Internet-Settings-Registry

3. Right click “Internet Settings” sub key; select New | String Value.

Max-Connections-Per-Server

4. Specify the following:

  • String Name: MaxConnectionsPerServer
  • String Value: 10

5. Click OK; exit the tool.

6. Restart your PC.


Reset Security Zones

Settings related to Internet security zones enable protection against potentially unsafe websites. Google Chrome crashes when these zone settings are not properly configured.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Fire up Run dialog. Press Windows Key + R.

2. In the Run dialog box, type “inetcpl.cpl” and press ENTER.

Run-Dialog-inetcplcpl

3. A new dialog opens up on your screen.

4. Click Security tab, and then Internet icon.

5. Set “Security Level” to “Medium-High”.

Internet-Properties-Dialog-Box

6. Click “Reset all zones to default level”.

7. Finally, save your changes by clicking Apply, and then OK.


Disable Software Rendering

If your browser doesn’t support Software Rendering feature, simply disable it.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Open Internet Properties dialog. (Refer Reset Security Zones)

2. In the new dialog that opens, click Advanced tab.

Software-Rendering

3. Uncheck the box labelled “Use software rendering instead of GPU rendering”.

4. Click Apply | OK.


Uninstall Ad-Filters

Download Manager program installed on your system is integrated with browser to automatically catch new downloads. Google Chrome crashes when the script fails to perform requested task.

Windows 10

1. In the Search Box on Taskbar, type “Change or remove a program”.

Uninstall-Programs-in-Windows10Pro

This opens up a new window named Programs and Features.

3. Uninstall your ad-filter. (Right click > Uninstall)

Programs-and-Features

Windows 8.1/ 8

1. Press Windows Key + C.

2. This opens up Charms Bar. Click Settings icon, and then Control Panel icon.

Control-Panel

3. In the upper right corner Search box, type “Uninstall a program”.

4. Open Programs and Features from Search Results.

Opening-Programs-And-Features-from-Search

5. Uninstall your Ad-Filter program from subsequent screen.

Windows 7

1. Click Start; type “Uninstall a program” in Search Box and press ENTER.

2. Remove the Ad-Filtering program from the new window that opens.

Windows Vista

1. Click Start, select Control Panel.

2. Click Programs | Programs and Features | Uninstall a program.

3. Right click your Ad-Filtering program; select Uninstall option.


Disable DM Integration

Your download managing program is integrated to automatically catch new downloads. Failure to do so results into Google Chrome crashes.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Open your Download Manager program. Here, in this example, we opened Internet Download Manager.

2. Click Options menu, choose General option.

3. This opens up a new dialog box. As in our case, its named Internet Download Manager Configuration.

4. Click General tab.

Internet-Download-Manager

5. Uncheck “Google Chrome” under “Capture downloads from the following browsers” box.

6. Click OK.

7. Exit out of the screen and restart your browser.