While checking for new updates from Microsoft, your computer may encounter an error 0x80072ee7.
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Alternative manual troubleshooting steps are given below:
Login from Administrator Account
You may be using Guest Account or logged-in from a standard account with limited access. To avail access to administrator tasks including Windows Update, sign out and switch user account to Administrator. Here’s how:
1. Press Windows Key + X; choose Shut down or sign out | Sign out.
2. Select the Administrator user account, enter your password, if any.
Set Security Descriptor
Here’s how to do that:
1. Open up Command Prompt by typing “CMD” in Search/ Run dialog box. Use Windows Key + R to open Run.
2. Execute below commands:
3. Now you have success message on your screen.
Change RPC Service Log-On Type
Log-on type of a service named Remote Procedure Call may have been changed. Here’s how to configure the service for local system account:
1. Open Services tool by typing “services.msc” in Run/ Search.
2. Scroll down; right click “Remote Procedure Call (RPC)” service.
3. Choose Properties from right-click options.
4. In the new dialog, click Logon tab.
5. Select “Local system account” option, and then click Apply | OK.
Use Admin Tools
Using Administrator Tools delete problematic users as below:
1. In the Run dialog box, type “admintools” and open that.
2. This opens up Administrative Tools window.
3. Open “Computer Management”.
4. Expand following nodes:
- Computer Management (Local) | Local Users and Groups | Users
5. In the right panel you see different user accounts. Double click your active account.
6. This opens up Properties dialog. Click “Member of” tab.
7. Remove problematic user.
8. Exit out of the screen; reboot your PC.
Recreate Update Database
While downloading and installing updates, the database files are stored in a separate folder named SoftwareDistribution. First delete temporary Internet files and then delete the update database.
1. Type “inetcpl.cpl” in Run/ Search to open Internet Properties dialog box.
2. Click “Delete” button under General tab and Browsing History category.
3. Check-up the box labelled “Temporary Internet files and website files”, and then click Delete button.
4. After deleting them, close the dialog and open File Explorer.
5. Open Command Prompt.
6. Execute below commands:
- Net stop wuauserv
- cd /dc:\Windows\SoftwareDistribution
- rd /S /Q DataStore
- net start wuauserv
7. Restart your PC to complete troubleshooting error 0x80072ee7.
Modify Hosts File
The Hosts file is located in System32 folder. Here are steps to modify contents of this file:
1. Click File Explorer icon on Taskbar, open following location:
2. Right click Hosts file, choose Open with | Notepad.
3. You may find couple of static IP Addresses belonging to Microsoft servers. These are used during Windows Update process.
4. Just add “#” (hashtag; without quotes) at the beginning of each IP Addresses in the file.
5. Save the file by using Ctrl + S shortcut combinations.
6. Close the file, restart your PC.
Reregister Component Files
Here are the list of MSXML file components that you need to register again using CMD.
1. Open Command Prompt (Administrator).
2. Execute below commands:
- regsvr32 Msxml.dll
- regsvr32 Msxml2.dll
- regsvr32 Msxml3.dll
- regsvr32 Wuaueng.dll
Add Microsoft Servers to Trusted Sites List
It may be possible that your system blocks Microsoft servers while you’re updating Windows. You can prevent this problem by adding these servers to the Trusted Sites List.
1. Open Internet Properties dialog box.
2. Click Security tab.
3. Click Trusted Sites icon.
4. Click Sites button.
5. Uncheck the box named “Require server verification (https:) for all sites in this zone”.
6. Add below sites one by one:
7. Click Close | OK.
Flush the DNS
Try flushing your DNS settings for possible misconfigurations.
1. Open up CMD as Admin.
2. Execute below command:
- Ipconfig /flushdns
3. Quit and reboot your PC.