An Ethernet network connection, which technically supports upto 10gb/s of data transmission and typically looks like a phone jack, could sometime go down and make your business grinding halt.
This problem is especially experienced on newly upgraded Windows 10 machines, although it may appear at any point of time. Read on this article to learn troubleshooting solutions to repair this problem.
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Alternative manual troubleshooting steps are given below:
Use Ping Command
The Ping command attempts to test connectivity issues between two nodes. Here are the steps to determine the problem with the Ping command:
1. Press Windows Key + X; select Command Prompt (Admin).
2. In the new me open window, type the following command:
3. Search for the Default Gateway value. It indicates an Internet Protocol (IP) Address.
4. Next, type the following command appropriate changes:
- Ping <The IP Address Specified Under Default Gateway>
- Example: ping 192.168.1.1
5. Check whether the ping is successful or not. This will help you determine whether the issue occurs due to problem with the modem, router or your web service provider.
Update Network Adapter
A driver is required to facilitate communication between your network adapter device and computer. You might experience ethernet network connection issues due to outdated drivers. Update it using the Device Manager.
1. Press Windows Key + X; select Device Manager.
2. Expand the top node corner on left.
3. Expand Network Adapters.
4. Right click the active network adapter, select Update driver software.
5. In the new wizard that launches, click Search automatically for updated driver version.
6. Follow the on-screen instructions and reboot the system after completion.
Rollback the Driver
If you’re encountering problem after installation of a newer driver version without uninstalling existing ones, use the driver rollback feature.
1. Refer Steps # 1-3 under Update Network Adapter section.
2. Right click your network adapter, choose Properties.
3. Click the Driver tab, and then Roll back Driver.
Reset the TCP/ IP Configs
TCP/ IP facilitates connection between Hosts with set of rules and regulations. You might want to restore its configurations as shown below:
1. Open elevated Command Prompt.
2. Execute the following commands one by one:
- netsh winsock reset
- netsh int ip reset
- ipconfig /release
- ipconfig /renew
- ipconfig /flushdns
Turn Off Windows Firewall
Windows Firewall blocks incoming connections to unauthorized networks. In this case, your Firewall security program blocks traffic from a genuine connection. Temporarily disable it and your problem should be solved.
1. Type Firewall in the Search Box on your Taskbar.
2. Open Check Firewall Status from the Search Results.
3. Click Turn Windows Firewall on or off link in the left panel.
4. Select Turn off Windows Firewall option under both Private and Public categories.
5. Click OK.