Tally — India’s widely used book keeping, accounting and inventory management software shows following error during program runtime:
Exiting Tally, File Not Found. Attempting to open ‘D:\Tally\Data\0001\Tr01287.500’
Remember, actual file name displayed in the error message may vary in each case. One of the most common causes is missing or corrupted program or data file, due to unexpected shutdowns or power cuts. In this article we’ll learn step by step guidelines to get rid of this error.
We strongly recommend you to back-up your Tally data & companies information on an external storage device — such as an external hard drive or USB flash drive, before initiating system maintenance tasks.
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Alternative manual troubleshooting steps are given below:
Rewrite Corrupted Company Profile
This is an interesting feature in Tally which automatically rewrites the corrupted company profile. You’ll no longer receive Exiting Tally, File Not Found error again.
1. Open up Tally.
2. Load the Company Selection Screen.
3. Press Ctrl + Alt + R keys simultaneously.
4. Now that you’ve Rewrite Company page on your screen with list of all companies together.
5. All you’ve to do is select the company containing missing/ damaged file, Tally will fix your problem automatically.
Provide Sufficient Sharing Access
The file specified in error message may be stored on a server machine to which the sharing access is denied. Provide administrative privileges to the Data folder as follows:
Case # 1: Data Folder is Stored on Server Machine
- Exit Tally.
- Log-on to the server machine containing specified data file.
- Go to the Data folder and remove Read-Only file attribute.
Case # 2: Data Folder is Stored on Local Machine
- Quit Tally.
- Double click Computer icon on Desktop.
- Open following directory:
- C:\Tally.ERP 9\
- Right click “Data” sub folder, choose Properties from context menu.
- This opens up a new dialog named Folder Properties.
- Uncheck the “Read-only” box, and then click Apply | OK.
Restore Fresh Backup
Return to the original functional condition to fix Exiting Tally; File Not Found Error. Hopefully you’ve a recent backup to restore missing/ damaged data file.
- Open up Tally; and go to Gateway of Tally screen.
- Press Alt + F3 keys simultaneously.
- Now that you’ve Company Information page on your screen.
- Select Restore option; press ENTER.
- Specify the following:
- Destination: <Enter folder path specified in error message>
- Source: <Your backup folder path goes here — internal or external path>
- Choose the corrupted company profile under List of Companies column. Press ENTER.
- Select Accept, or press Y, when the confirmation prompt appears.
- The restore process would automatically start.