FIXED: Windows 10 AppCrash Error

AppCrash error designates serious issue with an application. It unexpectedly closes down an app, causing meaningless loss of data as typically Windows requires its users to restart the machine.

One-Click Troubleshooter (Highly Recommended)

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Estimated download time: 10-15 Seconds

Alternative manual troubleshooting steps are given below:

Repair Package Issues

Each application installed on your Desktop computer/ laptop has a unique Package ID. AppCrash error occurs due to problem with the package files. First determine the corresponding Package ID and then start repair.

1. Press Windows Key + R; type “AppData” and click OK.

2. Open following location:

  • …\Local\Packages\


3. In the Search box on upper right corner, type name of the app that encounters Windows 10 App Crash error. Remember, do not use any spaces in between two words.

4. In the Search Result you shall see corresponding sub folder name.

  • Example: If you search “WindowsStore” the Search Result may show a sub folder named something like “Microsoft.WindowsStore_8wekyb3d8bbwe”


5. Filter and copy the Package ID from the sub folder name. The Package ID is separated with “_” and then random characters.

  • Example: For “Microsoft.WindowsStore_8wekyb3d8bbwe” sub folder, your Package ID is “WindowsStore”


6. Temporarily copy your Package ID to Notepad.

7. Press Windows Key + X; fire up elevated CMD.

8. Type following command; press ENTER:




9. After successful completion, restart your computer.

Diagnose App Using Troubleshooter

The easy to use and powerful Troubleshooting wizard in Windows 10 diagnoses compatibility addresses known issues with malfunctioning app.

1. Type “Troubleshooting” in the Search Box of your Taskbar.


2. Open that from Search Results.


3. Click Programs icon.


4. Click Program Compatibility Troubleshooter icon.

5. A new wizard appears. Click “Advanced” and then “Run as administrator” link.


6. The wizard will close and re-open with administrative privileges. Click Next.

7. In Page # 2, check whether your application is listed in the list box. If listed, click it, else select “Not listed”.


8. Click Next.

9. Follow the on-screen instructions.

Set Compatible Screen Resolution

Typically, modern apps require screen resolution of 1024*768. A screen resolution of 1366*768 is required for snapping purpose. Set a compatible resolution depending on the app.

1. Type “Screen Resolution” in Search Box on Taskbar.

2. Open “Change the screen resolution” from Search Results.


3. Set appropriate resolution under Advanced Display Settings page. For more information, refer the ReadMe file of the app that shows Windows 10 AppCrash error.

4. Save settings; exit.

Clear Windows Store Cache Contents

If you’re encountering Windows 10 AppCrash error with Windows Store, clear the cache contents.

1. Open File Explorer.


2. Delete all contents from the following folders:

  • C:\Users\YOUR_USER_NAME\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache


  • C:\Users\YOUR_USER_NAME\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache\perUserCache_0
  • C:\Users\YOUR_USER_NAME\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache\perUserCache_00034001A38A94D4



  • As default, the application data folder is hidden. Unhide it by clicking View tab, and then check-up “Hidden items”.
  • Do not delete the parent folders in Step # 2 above.

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