How to Fix Error 0x8007005

An unspecified error 0x8007005 occurs while attempting to download new updates or activating your copy of Microsoft Office.

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Alternative manual troubleshooting steps are given below:

Change Account Type to Administrator

An Administrator account has the privileges to make changes to system settings and files that can affect other users. Currently, your current account type may be a standard account. You need to log-in as an administrator.

For Windows 10:

1. Press Windows Key + X; choose Control Panel.

2. Click the User Accounts | User Accounts. (In two different windows)User-Accounts-Icon

3. Make sure your current account type is Administrator. If not, contact the system administrator to change your account type.


For Windows 8.1/ 8:

  1. Press Windows Key + X; select Control Panel.
  2. Click User Accounts and family Safety.
  3. In the next page that opens, your account name and type is displayed.
  4. If your account type is administrator, exit out of the screen. If your account type is standard account, contact the Administrator to your change account type to Administrator.


For Windows 7:

  1. Click Start; select Control Panel.
  2. Click User Accounts | Manage User Accounts.
  3. Now that you see Account Type displayed in Group column.
  4. Contact your Administrator to change the account type, if required to do so.

For Windows Vista:

  1. Refer Steps # 1-2 under Windows 7 section.
  2. Click the Users tab.
  3. Select your current account displayed in “Users for this computer” category.
  4. Click Properties button and then select Administrator account type, click OK.
  5. Restart your PC.

Provide Security Permissions to Packages Folder

Packages folder is located in the application data files directory. Error 0x8007005 occurs because the system fails to update files stored in Packages folder.

For Windows 10/ 8.1/ 8/ 7/ Vista:

  1. Press Windows Key + R to open up Run dialog box.
  2. In Open textbox, type AppData, click OK.
  3. Open following folder:
  • ..\Local\
  1. Right click Packages sub folder, choose Properties.
  2. You have now Packages Properties dialog on your computer screen. Click Security tab.
  3. Click Edit button; check-up “Full control” box. (Allow column)
  4. Click OK | OK.


Disable Antivirus & Exit Open Programs

Exit any open programs on the machine — both Taskbar and System Tray. Temporarily disable your Antivirus software.


For Windows 10/ 8.1/ 8:

  1. Click the upward arrow at far right area of the Taskbar.
  2. Right click your Antivirus program.
  3. Select “Temporarily disable protection” option.
  4. Now you’ve a confirmation prompt on your screen. Click Yes button.

For Windows 7/ Vista:

  1. Click More button at far right of your Taskbar.
  2. Right click the Antivirus program icon, select “Temporarily disable protection” option.
  3. In the confirmation prompt, click Yes.

Repair Program Installation

The application displaying 0x8007005 needs to be repaired. One or more application files and components are missing, renamed, deleted or corrupted.

For Windows 10:

1. Click the Start icon, and then Settings.


2. Click the System icon in the Settings page.


3. Click Apps & Features.


4. Right click the program that encounters error, and choose Uninstall.

5. Reboot after completion; reinstall it again.

For Windows 8.1/ 8:

  1. Fire up Charms Bar. Press Windows Key + C.
  2. Click Settings, and then Control Panel icon.
  3. Click “Uninstall a program” link under Programs category.
  4. Now that you’ve list of all installed programs. Right click malfunctioning program, select Repair option. If the Repair option is unavailable, select Uninstall. After successfully removing it, restart the PC and download-install a new fresh Setup.


For Windows 7:

  1. Click Start; choose Control Panel.
  2. Click Programs | Uninstall a program.
  3. Refer Step # 4 under Windows 8.1/ 8 user’s section.

For Windows Vista:

  1. Click Start; choose Control Panel.
  2. In the new window, click Programs | Programs and Features | Uninstall a program.
  3. Refer Step # 4 under Windows 8.1/ 8 user’s section.

Modify Upper Filters Data

Configure the UpperFilters string in Windows Registry.


For Windows 10/ 8.1/ 8/ 7/ Vista:

  1. Press Windows Key + R, type “RegEdit”, and click OK.
  2. This opens up Registry Editor.
  3. Locate following sub key:
  1. Double click “UpperFilters” string; insert “PartMgr” at the end. Click OK.
  2. Exit out of the screen; reboot your PC.

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