Many people complained UNEXPECTED_STORE_EXCEPTION error displayed in STOP Screen after upgrading to Windows 10. Though there is no specific pattern, it appears almost on daily basis.

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Alternative manual troubleshooting steps are given below:

Check for Updates

Microsoft is aware of known system issues. At times, it releases new updates designed to automatically fix bugs, commonly known system problems. Therefore, it’s in your best interest to opt in newly released updates, reboot your computer to fix the problem.

1. Press Windows Key + X; choose Search.

2. Type “Settings” in the Search Box; open it.


3. Click the Update and Security icon, and then Check for Updates.


Replace Faulty SSD

Some users encountered UNEXPECTED_STORE_EXCEPTION because of faulty SSD. Replace the faulty peace with a new one to troubleshoot the error.

Repair Disk

Windows Store fails to retrieve application data due to bad sectors, problems with the file system. Remap all dead sectors using the Disk Check-Up utility.

1. Press Windows Key + X; choose Command Prompt (Admin).

2. Execute below command:

  • chkdsk /f /r

3. Wait till the disk is analyzed and all bad sectors are repaired.


Turn Off Fast Startup

As default, the fast startup setting is greyed out. At times, the fast startup feature causes UNEXPECTED_STORE_EXCEPTION. Customize your active power plan settings to disable it.

1. Press Windows Key + X; choose Search.

2. Type “Power Options” and press ENTER.


3. Click “Change plan settings” link.


4. Click “Change advanced power settings” link.

5. You have a new dialog on your screen namely Power Options

6. Expand “Choose what the power buttons do” node.

7. Click the link named ‘Change settings that are currently unavailable” under Advanced Settings tab.


8. Turn off the Fast Startup feature from Shutdown Settings, and save settings by clicking Apply | OK.

Reset Windows Store Cache

Windows Store might have encountered problem synchronizing license information or while updating some apps. This is particularly true when its cache is corrupted.

1. Open an elevated Command Prompt.

2. Type “WSReset.exe” and press ENTER.

3. You’ll see the Windows Store application on your screen. It’ll take a couple of times to reset the cache contents.

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